A platform that matches interpreter guides with foreign visitors to Japan.
Timing of Product or Service Provision
Products and services will be provided on the date and at the location specified on the purchase page for each item.
Sales Price
The displayed price of the respective product or service (including consumption tax).
Internet and Communication Costs
Users are responsible for any internet connection fees or communication costs incurred when accessing our platform. For details, please contact your internet service provider or mobile carrier.
Payment Methods
Credit card payment via (GMO Epsilon payment service).
Payment Deadline
When making a reservation, users will be asked to provide their credit card information. Payment will be processed automatically two weeks before the tour date. If the payment cannot be completed, the reservation will be canceled. For reservations made within two weeks before the tour date, payment will be processed at the time of reservation.
Cancellation
Cancellations made after the reservation has been confirmed will be subject to cancellation fees in accordance with our cancellation policy.
Refunds
Refunds will not be issued for any reason once the service has been rendered.
